Bridge from Deming’s plan-do-check-act to Hoshin Kanri
On Page xxii of the introduction of „Hoshin Kanri: Policy Deployment for Successful TQM“, Yoji Akao is building the bridge between Deming’s plan-do-check-act and Hoshin Kanri: „What hoshin provides is a planning structure that will bring selected critical business processes up to the desired level of performance. Hoshin kanri operates at two levels: First, at …
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